Terms of Use

1. Introduction and Acceptance of Terms

These Terms of Service ("Terms") govern your access to and use of the services provided by VANELTON MEDIA SOFTWARE LTDA, a Limited Liability Company (LTDA) registered in Brazil, located at Avenida Bosque das Acácias, Cruz das Almas, Maceio AL ("Company" or "Vanelton Media").

These Terms apply to all users of all products and services offered by the Company, including, but not limited to: Vanelton ID (global login service), Vanelton Console (developer dashboard), Vanelton AppHub (app/game store), Vanelton Connect, Vanelton AI (artificial intelligence services), Volcam Studios (subsidiary game company), Vanelton Media Tools, Orbit Workspace, Vanelton Labs (early access/experimental tools), Vanelton Open Labs (open-source tools), and any other current or future services (collectively, the "Services").

By accessing, using, or registering for any of the Services, you confirm that you have read, understood, and agreed to be bound by these Terms and the Privacy Policy (linked below). If you do not agree with any part of these Terms, you must not access or use the Services.

2. Definitions of Services and Key Terms

For the purpose of these Terms, the following definitions apply:

• Company / Vanelton Media: Refers to VANELTON MEDIA SOFTWARE LTDA, a Brazilian LTDA.

• Services: Collectively refers to all platforms, applications, software, content, tools, apps, and games provided by Vanelton Media or its subsidiaries.

• User: Any individual or entity that accesses or uses the Services.

• User Content: Any data, information, text, graphics, photos, videos, or other materials uploaded, posted, or transmitted by the User to or through the Services.

• Developer: A User who utilizes the Vanelton Console or related tools for creation, distribution, or commercialization of their products.

3. Registration and User Account

3.1 Account Eligibility

The Services are intended for a general audience, including developers and businesses. The minimum age to create an account and use the Services is 13 (Thirteen) Years Old. This age requirement is a fundamental condition for engaging with our Services.

Furthermore, if you are under the age of 18 (or the age of majority as legally defined in your specific jurisdiction), your engagement with and use of our Services necessitates the direct supervision and explicit consent of a parent or legal guardian. In such cases, the parent or legal guardian must also provide their affirmative agreement to be legally bound by these Terms.

If you are a parent or legal guardian of a User who is under the age of 18, you hereby unconditionally and irrevocably agree to these Terms, and you assume full and complete responsibility for any and all actions, omissions, or liabilities of such User in connection with their interaction with our Services.

Additionally, if you have been previously suspended or permanently removed from accessing or using any of our Services for any reason, you will not be permitted to use them again under any circumstances.

3.2 Account Security and Control (Vanelton ID)

The registration of a User account (Vanelton ID) may be a mandatory prerequisite for accessing some or all of our Services. You agree to: a. Provide accurate, current, and complete information during the registration process and keep it updated. b. Maintain the security and confidentiality of your password and login credentials. c. Accept full responsibility for all activities that occur under your account, whether or not authorized by you.

Prohibited Sharing: The sharing of your account credentials with any other individual or organization is strictly prohibited. Furthermore, the use of a single Vanelton ID account by multiple individuals or organizations, especially for accessing solutions such as the developer panel, frameworks, and APIs, is strictly forbidden. Any violation may result in immediate suspension or permanent termination.

4. Rules of Conduct and Acceptable Use

You agree to use the Services in compliance with these Terms, any additional terms specific to individual Services, all applicable laws and regulations (especially Brazilian law), and the continuous exercise of common sense.

4.1 Commitment to Inclusivity, Safety, and Social Justice (The Vanelton Media Standard)

Vanelton Media is fundamentally committed to fostering an inclusive, safe, and just digital environment for all. We actively pay attention to social contexts and daily struggles faced by individuals, seeking to protect minorities and integrate these concerns into our Services. We uphold the principle of mutual respect and non-discrimination.

We are committed to maintaining an environment free of hate and harassment for all Users, regardless of age, gender, gender identity, sexual orientation, race, ethnicity, religion, disability, or any other characteristic protected by law.

4.2 Prohibited Conduct and Content Restrictions

These provisions apply to all content related to our Services, including, but not limited to, external communities, audiovisual content, and other public postings.

Prohibited activities include, but are not limited to: a. Hate Speech and Discrimination: Posting, uploading, or transmitting any content that is discriminatory, hostile, or derogatory (collectively, "Hate Speech"). This includes, without limitation, language based on race, ethnicity, nationality, religion, gender, sexual orientation, gender identity, disability, or other characteristics protected by law. b. Harassment and Intimidation: Harassment of any nature, including unsolicited sexual comments, unwanted advances, stalking, cyberbullying, or any form of intimidation, directed at any User, especially women, children, and adolescents, is strictly prohibited. Disrespectful, invasive, or unsolicited conversations, particularly of a sexual nature, constitute harassment. c. Child Exploitation and Abuse: Exploitation, abuse, exposure to risk, or sexualization of children and adolescents. Any content violating this provision will be reported immediately to the appropriate legal and law enforcement authorities. d. Illegal and Harmful Activity: Engaging in any illegal activity, promoting illegal acts, or linking our Services or brands to illegal activities. e. Defamation and Derogatory Content: Creating or distributing content (in or outside the Services) that is defamatory or derogatory towards the Company, its Services, or other Users. f. Technical Misconduct: Engaging in spamming, phishing, or distributing malware, viruses, or other harmful code; attempting to reverse engineer, decompile, or disassemble any aspect of the Services. g. Impersonation and Misrepresentation: Impersonating any person or entity, or falsely representing your affiliation with any person or entity.

4.3 Commercial and Non-Commercial Use Policy

Certain products and Services, particularly those not specifically designated otherwise, are intended solely and exclusively for personal, non-commercial use. This includes, by default, all tools and services offered under the Vanelton Labs program, given their experimental, no-cost, and early access nature. Any form of use by, or on behalf of, any organization, company, or business entity for commercial purposes is strictly and unequivocally forbidden, except for the following specific products and Services which are expressly available for commercial use, subject to their respective terms and conditions: a. Developer Platform: Includes all frameworks, Application Programming Interfaces (APIs), and technical solutions made accessible through the Vanelton Console panel. b. Business Solutions: Distinct applications or WebApps specifically designed and offered by Vanelton Media for business use and commercial deployment. c. Open Source (including Vanelton Open Labs): Any products or Services officially released under an open-source license, including those offered through Vanelton Open Labs (which are provided to incentivize study and broad access), are permitted for commercial use, subject to the terms of that specific open-source license.

4.4 Responsibility for External Communities and Content

Communities created for the use of our Services must comply with these guidelines. Communities that post hateful, illegal, or harassing content may result in the suspension of all associated User accounts, regardless of the User's direct involvement in the posting of such content.

4.5 Consequences of Violation

Violation of these provisions may result in sanctions, including the immediate and permanent suspension or termination of the User account, and/or the initiation of appropriate legal action.

VANELTON MEDIA SOFTWARE LTDA is exempt from any liability for damages caused by third parties to the personal lives of Users associated with external entities mentioned above.

5. Intellectual Property Rights

5.1 Company Ownership

The Services, including all software, technology, designs, trademarks (such as "Vanelton ID," "Vanelton Console," "Vanelton AI," and the "Vanelton Media" name/logo), and content, are the exclusive property of VANELTON MEDIA SOFTWARE LTDA and are protected by applicable intellectual property laws.

5.2 User Obligations Regarding Company IP

The User guarantees that, when utilizing the Services, they will not use the Company’s name or the names/logomarks of our Services to present their own product as an original product of Vanelton Media without express authorization. The User may only use our names and/or logomarks in their projects for the sole purpose of attributing the use of our products or Services. Any unauthorized distribution of our Services is strictly prohibited.

6. User-Generated Content (UGC)

6.1 User Responsibility for Content

You are solely responsible for all User Content that you upload, post, or display on or through the Services. You represent and warrant that you own or have the necessary licenses, rights, consents, and permissions to use and authorize the Company to use all patent, trademark, trade secret, copyright, or other proprietary rights in and to any and all User Content.

6.2 License Granted to the Company

To enable the operation and provision of the Services, the User grants to the Company a worldwide, irrevocable, royalty-free, and non-exclusive license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display the User Content (in whole or in part) for the duration of copyright or other intellectual property rights in such content, in any format or medium now known or later developed.

6.3 Content Moderation

Vanelton Media reserves the right, but is not obligated, to monitor, review, edit, or remove any User Content, at its sole discretion, for any reason, including violation of these Terms or lack of common sense.

7. Third-Party Links and Advertising

The Services may contain links to third-party websites, advertisers, services, or events that are not owned or controlled by Vanelton Media. The Company does not endorse or assume any responsibility for any such third-party sites, information, materials, products, or services. If you access a third-party website from the Services, you do so at your own risk.

8. Disclaimer and Limitation of Liability

8.1 Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis, without warranties of any kind, either express or implied, including, but not limited to, implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

8.2 Limitation of Liability

VANELTON MEDIA SOFTWARE LTDA shall not be held liable for damages caused to users or non-users of Vanelton Media resulting from the misuse of the Services or content generated by other users utilizing our tools.

Notwithstanding the foregoing, Vanelton Media guarantees its availability to actively combat and respond to any instance of lack of common sense or severe misconduct by users utilizing the Services, in accordance with Section 4.5 and Section 10.

In no event shall the Company be liable for any indirect, incidental, special, consequential, or punitive damages, including, without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Services; (ii) any conduct or content of any third party on the Services; or (iii) unauthorized access, use, or alteration of your transmissions or content.

9. Indemnification

You agree to defend, indemnify, and hold harmless Vanelton Media and its officers, directors, employees, and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Services, including any data or content transmitted or received by you; (ii) your violation of any term of these Terms; (iii) your violation of any third-party right, including without limitation any right of privacy or intellectual property rights; or (iv) any damage or loss caused by your User Content.

10. Rescission (Termination)

10.1 Termination by User

The User may cancel or terminate their account at any time and for any reason by following the process within the relevant Service's interface. Upon termination, the User is allowed to create a new account subsequently.

10.2 Termination by Company

Vanelton Media reserves the right to terminate or suspend your account access, any specific service, or your entire use of the Services at any time, for any reason, with or without notice or justification, and without liability to you. Such termination may include, but is not limited to, instances where you breach the Terms or if we deem your conduct to be inconsistent with the spirit of these Terms, particularly in cases involving a severe lack of common sense or prohibited activities.

11. Payments and Financial Transactions

11.1 Licensed Services

Certain of our Services are accessible exclusively through a paid license, which may be acquired either as a one-time purchase (granting perpetual or defined-period access) or via a recurring monthly subscription (providing continuous access during the term). Certain Services also offer the option of in-app purchases, which may include the acquisition of virtual items, digital credits, or other digital content.

11.2 Anti-Piracy and Unauthorized Use

The use of our Services on platforms or through channels not explicitly authorized by us, or by designated third parties, is strictly prohibited. Any unlawful or illicit use of these Services, including, but not limited to, attempts at reverse engineering our software, unauthorized circumvention of our licensing mechanisms, or the use of any software or tools capable of falsifying or manipulating valid licenses, is strictly forbidden and may result in immediate account termination, civil penalties, and legal action.

12. Refund Policy (7-Day Money-Back Guarantee and Service Disruption)

12.1 Standard 7-Day Guarantee

For licensed Services that require payment, we offer a 7-day money-back guarantee. This guarantee commences upon the successful confirmation of your purchase.

Refund requests may be formally submitted through our designated email support channel. To process your request, a clear and concise reason for the refund must be provided. We reserve the right to deny refund requests if the reason provided is not genuine or if the Service was substantially used in violation of these Terms.

12.2 Refund Due to Service Discontinuation

In the event that Vanelton Media unilaterally discontinues a specific Service or shuts down servers operating in a particular region, resulting in material prejudice to a User, the Company will apply a refund for the affected licensed purchase, provided that the purchase was made within the last 60 (sixty) days prior to the date of service discontinuation.

13. Virtual Items and Digital Content

13.1 Limited License and No Real-World Value

Within our Services, we may make available various types of digital content, including, but not limited to, credits, digital currencies, or other virtual items ("Virtual Items"). You are granted a limited, non-transferable, and revocable license to use or access these Virtual Items exclusively within the confines of our Services.

You understand and acknowledge that while you may use terminology such as “acquire,” “buy,” or “earn” Virtual Items, you do not legally own these Virtual Items. Their presence in your account does not confer any proprietary right, title, or interest in them. The value attributed to these Virtual Items within our Services does not represent any real-world credit balance, monetary value, or equivalent. Any displayed “virtual currency” balance in your account serves solely as a measure of your limited license to use such Virtual Items within the Services.

13.2 Trading Prohibition

Users are strictly and unequivocally prohibited from engaging in any form of trading, selling, or otherwise commercially offering credits or virtual items obtained within our Services to any third party, whether for real-world currency, other virtual currencies, or any other form of consideration. Similarly, you are expressly forbidden from trading, selling, or transferring your user account itself.

14. Privacy Policy and Data Collection

Your use of the Services is also subject to our Privacy Policy, which explains how we collect, use, and disclose information about you.

Please read our Privacy Policy carefully: Link to Privacy Policy: https://support.vaneltongamedev.com/privacy

Note on Data: As informed by the Company, Vanelton Media relies heavily on data collection for the proper utilization and improvement of its Services and tools. By accepting these Terms, you acknowledge and consent to the data practices described in the Privacy Policy.

15. Governing Law and Dispute Resolution

15.1 Jurisdiction and Geographical Constraints

These Terms shall be governed by and construed in accordance with the laws of the Federative Republic of Brazil, without regard to its conflict of law provisions.

Right to Service Discontinuation: Vanelton Media reserves the right to terminate access to a region, cease offering a specific Service, or shut down servers operating within any geographical region at any time, for any reason, with or without notice or justification.

Geographical Restrictions: These Services are primarily provided and operated from within Brazil. Accessing them from outside the geographical boundaries of Brazil is undertaken entirely at your own risk and discretion. You bear the sole and exclusive responsibility for ensuring full compliance with all applicable local laws, rules, and regulations in your specific jurisdiction. We expressly reserve the right to establish and enforce additional eligibility requirements for the use of specific services, or to restrict or terminate access for residents of territories where local laws or regulatory requirements conflict with the operation of our Services.

Unsupported Jurisdictions: Due to operational, regulatory, or other constraints, Vanelton Media currently does not offer support or guarantee service access to the following countries/regions: Israel, Qatar, Russia, Syria, Sudan, Afghanistan, and Congo. Users attempting to access the Services from these locations do so entirely at their own risk, and their accounts may be subject to immediate closure without prior notice.

15.2 Forum for Disputes

The User and Vanelton Media agree to submit to the exclusive jurisdiction of the Courts of Maceió, Alagoas, Brazil, for the resolution of any disputes arising out of or relating to these Terms or the Services.

16. Changes to the Terms of Use

Vanelton Media reserves the right, at its sole discretion, to modify or replace these Terms at any time. When we update the Terms, we will update the "Last Updated" date at the top of this document. We will provide notice of material changes, such as by posting a notice on the Services or sending an email notification, prior to the new terms taking effect.

The effective date of these modified terms will be January 01, 2026, or a later date specified by the Company. Your continued use of the Services after the effective date of the new Terms constitutes your acceptance of the changes.

17. Contact

If you have any questions about these Terms, please contact us:

Official Contact Email: legal@vaneltongamedev.com

Physical Address: Avenida Bosque das Acácias, Cruz das Almas, Maceio AL, Brazil