Privacy Policy

In this section of our Privacy Policy, you can find information regarding how we process your personal data when you use our Services. If you would like more detailed and specific information about our processing activities, we recommend that you refer to the specific information listed below.

Responsible for your personal data:

Vanelton Media & Software is the public name of the team that develops and distributes games, services and applications, led by Vanêlton Bertoldo Rocha Junior, based in Maceió - AL. As Data Controller, Vanelton Media & Software is responsible for the processing of your personal data when using its games, services or applications. In strict compliance with applicable data protection legislation, we adopt appropriate technical and organizational security measures to ensure the confidentiality, integrity and availability of the personal data under our responsibility.

Personal data we collect and how we collect it:

When you use our services, we collect, use, store and transfer various types of personal data. We generally do not request or collect special categories of personal data that are considered sensitive information and require special protection, such as information about your health, religion, political opinions, philosophical beliefs, sexual preferences or sexual orientation. We are committed to protecting your personal data and respecting your privacy in accordance with applicable laws.

The personal information we collect from you includes:

• Account information: This includes information you provide during registration, such as your name, email address, date of birth, native language, phone number, and password.

• User profile: Any additional information that is required or you choose to provide to personalize your profile, such as your profile picture, nickname, date of birth, interests, and preferences.

• Payment information: Payment information provided when you make purchases within the Services or subscribe to the Services.

• Personalization preferences: Information about your interests, content preferences, and privacy settings regarding advertising.

The personal information we collect from you through your device, internet connection and other external means includes:

• Device data: Technical information about your device, such as your device model, operating system, unique device identifiers and network information.

• Connection data: Information about your connection to the Service, such as your IP address, connection type, ISP, internet speed, identifiers and connection and browsing history.

• Location: Access to your device location to provide location-based features or for targeted advertising purposes.

• Cookies and tracking technologies: Collection of data about your activity through cookies and other tracking technologies, including browsing history, interactions with ads and usage patterns of the Service.

• Third-party information: Data obtained from business partners, analytics service providers and other external sources to improve personalization of the Service, such as your demographics or interests.

Payment Personal Data:

If you have made a payment to purchase one of our services or purchase something within our services, the transaction will be processed by a third-party payment service provider and will be subject to their privacy policies. We do not collect any full financial information from these transactions, such as full credit or debit card information. However, we may receive information related to your transaction, such as the payment method, status, and date.

If there is a problem with the transaction or the services purchased, it is our responsibility to provide the necessary support to resolve the issue.

Collection of data from minors:

If the legal guardian of the minor wishes to request the deletion of any data, they can contact our support team by email and inform them of the situation. Please note that deleting data may result in the account being deactivated and the loss of access to characters or other resources linked to the account.

For what purposes we process your personal information:

Depending on the service you are using and the privacy options you have chosen, we process your personal information for the following purposes:

• To enable you to use our services;

• To provide a personalized and secure service experience;

• To create and manage your account on the services;

• To help prevent fraud and protect user security;

• To improve our services;

• To send you important information about the services and updates;

• To respond to questions and provide user support;

• To facilitate your purchases, to verify and confirm your payment;

• To indicate the popularity of our services;

• To evaluate the quality of our services;

• To understand and improve your online experience;

• To remember your service settings;

• To remember you the next time you visit one of our services;

• To deliver advertisements (targeted and non-targeted) on our services;

• To show you advertisements for our services on other websites or apps;

Profiling activities:

If you give your consent, we use tracking mechanisms to analyze your Personal Data, aiming to create your profile. This approach allows us to provide you with relevant content and to personalize our services and advertisements according to your interests. You have the right to object to this type of processing. In addition, you can access your service or cookie settings to review and edit your privacy choices related to this type of processing at any time.

Requests for personal data will only be made in cases where it is essential for the full functioning of the service. The creation of accounts will be explicitly mentioned as an essential requirement for the correct performance of the service, and you will be offered the option to refuse if you do not agree. However, we ensure that any information collected is strictly relevant and necessary within acceptable limits.

We ensure that your Personal Data will be kept confidential and will not be disclosed to third parties not authorized to process it. In order to manage our Services efficiently, we will share your Personal Data internally only with members of our responsible departments, technical support and customer service team who are directly involved in the processing of the services. Access to your Personal Data will only be granted if necessary for the proper performance of their functions.

In addition, and only when it is essential to achieve the aforementioned purposes, we must inform you that we will share your Personal Data with the following recipients or categories of recipients, or allow the following third parties to collect your Personal Data in connection with your use of our Services:

• Third-party service providers: In order to provide an efficient and satisfactory service, we may share your personal information with third-party service providers who perform activities on our behalf, such as customer support services, information technology services, hosting and content delivery, social media and web analytics, user notifications and marketing.

• Developers authorized by the user: When using your Vanelton ID account to log into an application, service, game, or webapp, you will be authorizing the developer and/or application to have access to your account information except passwords, credit cards and data considered unnecessary.

• Payment service providers: If you have made payments through our services, please be advised that the transaction process will be handled by a third-party payment service provider and will be subject to the respective privacy policies of that third party. Please note that the security and privacy of your financial data is of the utmost importance to us, and that we have adopted appropriate safeguards to ensure the confidentiality and integrity of this information throughout the transaction process.

• Third-party advertising companies: With your authorization, we share your personal data with third-party advertising companies to collect information when you use our services. If you choose not to receive personalized ads, we will still display ads, but they may not match your profile, since they will be generic ads and not specific to the user. It is important to note that when you click on a third-party ad, you may be directed to the third-party advertiser's control environment.

• Law enforcement authorities, government authorities or courts: In order to comply with legal obligations imposed by public authorities, including, but not limited to, law enforcement, government, supervisory authorities or courts, we may be required to disclose your Personal Data upon legal request. We emphasize that such sharing of information will be carried out in strict compliance with applicable data protection legislation and, whenever possible, we will notify the data subject in advance of the request in question.

We adopt technical and organizational security measures, strategically designed to guarantee the protection of your Personal Data, in order to prevent its destruction, loss, alteration, access, disclosure or accidental, illegal or unauthorized use. Our security standard is regularly updated and tested to meet the required requirements. In addition, we adopt reasonable measures to ensure that third parties, to whom we transfer your Personal Data, offer adequate protection to your Personal Data.

We will not retain your Personal Data in our records for longer than necessary to fulfill the purposes for which it was collected, to comply with legal obligations or as required to establish, exercise or defend legal claims or resolve disputes. After this period, the Personal Data will be deleted or anonymized. Additional information about the retention period of Personal Data by our service providers can be found in their respective policies available in our list of third parties. For specific information about the retention of your Personal Data in relation to our services, please refer to the corresponding information.

In accordance with applicable laws on the protection of personal data, you are granted the right to object to the processing of your personal data by us and by the services provided through our platforms. You are allowed to request, at any time, access to the information that has been collected about you, as well as request the deletion of such information. In addition, you also have the right to request other changes to your personal data, provided that such request is not considered abusive and that your ownership is adequately proven.

This policy was prepared based on Brazilian data protection laws. If there is any incompatibility between Brazilian laws and the digital privacy laws of another country where our services are available, part or all of this document will be null and void and the case will be handled individually, in accordance with the laws of the user's country.

In accordance with the provisions of the General Data Protection Law (LGPD), you are guaranteed the right to access, correct, transfer, delete and confirm the processing of your personal data. If you have consented to the processing of your personal data, you have the right to withdraw your consent at any time.

vanelton@vaneltongamedev.com

If there is any non-compliance with this policy or if you experience any problem with our services, related to the provisions of this document, please contact our support immediately, so that we can resolve them promptly. We recognize that the protection of your data is our strict responsibility and we are committed to providing the necessary support to ensure your satisfaction and compliance with applicable laws.